Shipping policy

Thank you for shopping with SUOYI TRADE LIMITED! This Shipping Policy outlines the terms and conditions regarding the shipment of your orders.

1. Shipping Methods

We offer various shipping methods to ensure that your order reaches you in a timely manner. Available shipping options will be presented at checkout.

2. Processing Time

Once your order is confirmed, we will process and ship it within 1-3 business days. During peak seasons, processing times may be extended.

3. Delivery Times

Delivery times vary based on the selected shipping method and the destination. Typically, local orders within Hong Kong take 1-5 business days, while international orders may take 7-21 business days, depending on the destination country.

4. Shipping Charges

Shipping charges will be calculated at checkout based on your selected shipping method and destination. Any applicable taxes or duties may also be applied, which are the customer's responsibility.

5. Order Tracking

Once your order has been shipped, a tracking number will be provided via email. You can use this number to monitor the status of your shipment.

6. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately. We will assist you in resolving the issue in accordance with our carrier's policies.

7. Changes to Shipping Policy

SUOYI TRADE LIMITED reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions regarding our Shipping Policy, please reach out to us at:

Email: [email protected]
Address: Room D3, 11/F, Liutai Industrial Building, 8 Liuhe Street, San Po Kong, Hong Kong
Tel: +852 57000335

Thank you for choosing SUOYI TRADE LIMITED for your shopping needs!